Politique de confidentialité

Mis à jour le 7 oct. 2020

OnSudoku. ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by OnSudoku

This Privacy Policy applies to our website, https://onsudoku.com, and its associated subdomains (collectively, our 'Service').

En accédant à notre Service ou en l'utilisant, vous indiquez avoir lu, compris et accepté notre collecte, stockage, utilisation et divulgation de vos informations personnelles tels que décrits dans cette Politique de confidentialité et nos Conditions d'utilisation.

Définitions et termes clés

Pour cette Politique de confidentialité :

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to OnSudoku that is responsible for your information under this Privacy Policy.
Country: where OnSudoku or the owners/founders of OnSudoku are based, in this case is Ukraine.
Customer: refers to the company, organization or person that signs up to use the OnSudoku Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit OnSudoku and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by OnSudoku or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by OnSudoku as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: OnSudoku’s site, which can be accessed via this URL: https://onsudoku.com.
You: a person or entity that is registered with OnSudoku to use the Services.

What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Nom / Pseudonyme
Adresses e-mail

Comment utilisons-nous les informations collectées ?

Toute information que nous collectons auprès de vous peut être utilisée de l'une des manières suivantes :

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Pour traiter les transactions
Pour administrer un concours, une promotion, un sondage ou une autre fonctionnalité du site
Pour envoyer des e-mails périodiques

When do we use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Partageons-nous les informations collectées avec des tiers ?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

Nous pouvons faire appel à des prestataires de services tiers de confiance pour exécuter des fonctions et nous fournir des services, tels que l'hébergement et la maintenance de nos serveurs, la gestion de bases de données, la gestion des e-mails, le marketing, le traitement des cartes de crédit et le service client. Nous partagerons probablement vos informations personnelles avec ces tiers pour leur permettre d'exécuter ces services.

Nous pouvons partager des portions de nos données de journal, y compris les adresses IP, à des fins d'analyse avec des tiers tels que des partenaires d'analyse Web, des développeurs d'applications et des réseaux publicitaires. Votre adresse IP peut être utilisée pour estimer votre localisation générale et d'autres données techniques. Ces tiers peuvent agréger des informations sur notre publicité et ce que vous voyez sur le service.

Nous pouvons également divulguer des informations personnelles et non personnelles vous concernant à des autorités gouvernementales ou aux forces de l'ordre ou à des parties privées lorsque nous le jugeons nécessaire ou approprié pour répondre à des réclamations, des procédures judiciaires (y compris des assignations à comparaître), protéger nos droits et intérêts ou ceux d'un tiers, la sécurité du public, ou pour nous conformer aux lois et réglementations applicables.

Where and when is information collected from customers and end users?

We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

Comment utilisons-nous votre adresse e-mail ?

En soumettant votre adresse e-mail sur ce site, vous acceptez de recevoir des e-mails de notre part. Vous pouvez vous désabonner à tout moment en cliquant sur le lien de désinscription dans l'e-mail. Nous n'envoyons des e-mails qu'aux personnes qui nous ont autorisés à les contacter. En soumettant votre adresse e-mail, vous acceptez également que nous l'utilisions pour le ciblage publicitaire sur des sites comme Facebook. Les instructions de désinscription figurent en bas de chaque e-mail.

Mes informations peuvent-elles être transférées dans d'autres pays ?

We are incorporated in Ukraine. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans- border transfer and hosting of such information.

Les informations collectées via notre service sont-elles sécurisées ?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Puis-je mettre à jour ou corriger mes informations ?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Cession d'entreprise

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliés

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, 'Corporate Affiliate' means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Combien de temps conservons-nous vos informations ?

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

Comment protégeons-nous vos informations ?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Droit applicable

The laws of Ukraine, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.

Your Consent

En utilisant notre service, en vous inscrivant ou en effectuant un achat, vous consentez à cette Politique de confidentialité.

Liens vers d'autres sites Web

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by . We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

We use 'Cookies' to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Cookies publicitaires

Les cookies contribuent à rendre la publicité plus efficace. Sans cookies, il est très difficile pour un annonceur d'atteindre son public ou de savoir combien de publicités ont été affichées et combien de clics elles ont reçus.

Kids' Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.

Modifications de notre politique de confidentialité

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Services tiers

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ('Third-Party Services').

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Facebook Pixel

Le pixel Facebook est un outil d'analyse qui vous permet de mesurer l'efficacité de votre publicité en comprenant les actions des utilisateurs sur votre site. Il vous aide à cibler les bonnes personnes. Le pixel Facebook peut collecter des informations de votre appareil lors de l'utilisation du service, conformément à sa politique de confidentialité.

Technologies de suivi

Cookies. We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.

Sessions. We use 'Sessions' to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Informations sur le Règlement général sur la protection des données (RGPD)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:

Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
Personal data should be held no longer than necessary to fulfil its purpose.
People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

Le RGPD ajoute de nouvelles exigences concernant la protection des données personnelles. Il renforce également la conformité en augmentant les amendes en cas d'infraction. Au-delà de ces faits, c'est tout simplement la bonne chose à faire. Nous croyons fermement que la confidentialité de vos données est très importante et nous avons déjà des pratiques de sécurité solides qui vont au-delà des exigences de cette réglementation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.

Résidents de Californie

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

Pour plus d'informations sur ces droits, veuillez nous contacter.

Loi californienne sur la protection de la vie privée en ligne (CalOPPA)

La CalOPPA nous oblige à divulguer les catégories d'informations personnelles que nous collectons, leur utilisation, les sources et les tiers avec qui nous les partageons, comme expliqué ci-dessus.

Les utilisateurs couverts par la CalOPPA ont les droits suivants :

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.